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Dental Practice Administrator

Department: Health Services
Location: Baltimore, MD

Are you a people person with a passion for ensuring a seamless and positive experience for dental patients? We're looking for a dynamic and friendly Dental Patient Coordinator to join our team and play a key role in delivering exceptional patient care.


Responsibilities:
Patient Liaison: Act as the primary point of contact for patients, ensuring a warm and welcoming environment. Assist with inquiries, appointment scheduling, and general information.

Appointment Management: Coordinate and schedule appointments efficiently, optimizing the dentist's schedule and ensuring optimal patient flow.

Insurance Coordination: Verify insurance coverage, process claims, and assist patients in understanding their insurance benefits. Work closely with insurance providers to resolve any issues.

Billing Support: Collaborate with the billing department to address patient billing inquiries, provide cost estimates, and facilitate payment arrangements.

Records Management: Maintain accurate and up-to-date patient records, including personal information, medical history, and treatment plans.

Communication Skills: Effectively communicate treatment plans, post-treatment care instructions, and follow-up appointments to patients in a clear and empathetic manner.

Team Collaboration: Collaborate with dental assistants, hygienists, and administrative staff to ensure a cohesive and efficient workflow.

Qualifications:
• Experienced in working with people, handling a wide range of administrative tasks, and able to work independently.
• Well organized, flexible, has a growth mindset both for themselves and for the office.
• Dental experience of 6 months or more is required.
Benefits:
• Competitive salary commensurate with experience.
• Medical, dental, vision, 401k
• Professional development opportunities.
• Positive and collaborative work environment.

Salary Range: $24/hr-$26/hr

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